Liz Cook Charts

Terms and Conditions

Making a Purchase

As you browse each product on the website, enter the quantity required and click the 'Add to Basket' button. Your shopping basket contents will be shown at the top of your screen. At the checkout you will be asked for a few details that we need to be able to satisfy your order.

Paying by Credit Card

I use Nochex (www.nochex.co.uk), the UK's leading independent provider of 'complete' secure online credit and debit card payment services to many thousands of small and medium size businesses in the UK. The security of your money and information is at the core of their business.

Postage and Package Prices

Stated prices on this site include standard postage for orders from within the United Kingdom. Postage and packing for overseas orders is calculated by my website and will be shown once you have submitted the delivery details for your order.  Please contact me if you would like further details.

Acknowledgment of your Order

Once your online order has been submitted, you wil be notified via email to confirm receipt of your order. If you do not receive this confirmation email within 6 hours, please contact me. Please do not delete this confirmation email until your goods are received.

Delivery Schedule

I aim to get U.K. orders delivered within 7 working days and international orders delivered within 14 working days (international postal systems permitting!) otherwise I will contact you.

Refunds

I offer a full refund policy. If you are dissatisfied with any of my products, for whatever reason, you may return it (in original condition and packaging please) within ten days of delivery for a full refund. Unfortunately, I cannot refund postage costs where an item is not damaged or faulty.

Copyright

All imagery and artwork on this website are Copyright © Liz Cook Charts. Please do not reproduce them without my express permission.

Privacy Policy

Please see my website privacy policy here.

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Liz Cook Charts

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